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Found Space Saunas (Liquidation) & iHealth: What You Should Know + Better Alternatives

by Sam Fielding 20 Mar 2025

 

Found Space Saunas (Liquidation) & iHealth: What You Should Know + Better Alternatives

If you’re researching home saunas and came across Found Space or iHealth, you might have noticed some confusing information online.

Found Space products are no longer trading, and iHealth was the prior brand name associated with some of their offerings.

In this guide, we’ll walk you through:

  • What happened to Found Space and iHealth

  • What it means for warranties, parts, and support

  • How to choose a replacement brand that offers long-term peace of mind

  • Why homeowners in Australia are switching to Rejuvenex

Let’s clear up the uncertainty so you can make the right buying decision.


What Happened to Found Space & iHealth?

In recent years, Found Space — previously linked to the iHealth sauna brand — entered liquidation.

This means:

  • They are no longer operating normally

  • Warranty and support channels may be closed or unreliable

  • Replacement parts may be unavailable

  • Business contact details may not be monitored

If you currently own a Found Space or original iHealth sauna, this can affect:

  • Warranty claims

  • Replacement parts

  • Repairs

  • Long-term support

Unfortunately, when a business enters liquidation, customer service and support often become limited or non-existent.

We recommend contacting an independent service provider (like Rejuvenex) to help with repairs, parts, or upgrades, especially if your existing system is no longer supported.


Why This Matters for Sauna Owners

A sauna — whether infrared or traditional — is a long-term investment.

Without reliable support and stocked parts:

  • Warranty claims may be impossible

  • Repairs may take longer or cost more

  • Approved technicians may be hard to find

  • Performance issues may go unresolved

This is especially important if you live outside major cities or in areas with harsher climates (like Western Australia).


What Buyers Need to Look for Instead

When choosing a new sauna brand, prioritise these factors:

1. Local Support & Parts Stock

Brands with Australian warehouses and local support teams minimise shipping delays and repair downtime.

2. Strong Warranty Coverage

Look for multi-year warranties on heaters, electronics, and structure — ideally with labour included.

3. Timber Quality for Australian Conditions

Harsh sun, heat, and humidity require high-quality, well-sealed timber and strong exterior coatings.

4. Proven Heating Technology

High-output carbon panels, full spectrum options, and low EMF design deliver better wellness results.

5. After-Sales Service

Installation guidance, maintenance recommendations, and readily available parts matter long after purchase.


Rejuvenex: A Reliable Alternative in Australia

At Rejuvenex, we focus on:

✔ Premium infrared heating systems
✔ Full spectrum and low-EMF options
✔ Quality Canadian hemlock and cedar timber
✔ Parts stocked in Australia
✔ 3-year private use sauna warranty + labour coverage
✔ Clear care and maintenance guidelines
✔ Support from our WA warehouse and showroom

Whether you’re replacing an unsupported brand or buying new, Rejuvenex provides ongoing service that outlives short-lived brands.


How to Choose the Right Replacement Sauna

Here are questions to ask when comparing brands:

Q: Does the brand offer local support?
A: Yes → Lower downtime. No → Potential delays.

Q: Are replacement parts stocked in Australia?
A: Yes → Faster repairs. No → Long waits.

Q: Is the warranty solid and clearly defined?
A: Yes → Peace of mind. No → Higher future costs.

Q: Is maintenance straightforward with clear care instructions?
A: Yes → Longer lifespan. No → Risk of issues.


Infrared vs Traditional Saunas: A Quick Comparison

Feature Infrared Sauna Traditional Sauna
Heat Style Radiant heating Steam & rock heat
Installation Easier More complex
Electricity cost Lower Higher
Heat Temperature 40–70°C 70–100°C
Ideal For Detox, relaxation Classic sauna experience

Both have their place — but infrared is often more efficient and easier for home use.


What to Do If You Already Have a Found Space / iHealth Sauna

If your existing sauna is from Found Space or iHealth:

  1. Check if you have written warranty documentation

  2. Take detailed photos of the unit

  3. Contact independent repairers for diagnostics

  4. Consider third-party parts if originals are unavailable

  5. Upgrade to a supported system for long-term peace of mind

Rejuvenex can help with service, support, or replacement planning.


Final Thoughts

When a brand enters liquidation, it creates uncertainty — especially for warranty and parts support.

That’s why many Australians are choosing sauna suppliers with:

✔ Local stock
✔ Ongoing support
✔ Clear warranty terms
✔ Durable builds suited to Australian conditions

If you’d like help comparing models or finding the best alternative to Found Space or old iHealth saunas, our team is here to help.

Visit rejuvenex.au or contact us for personalised advice.


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