Terms Of Service

TERMS OF SERVICE – REJUVENEX

OVERVIEW

This website is operated by Rejuvenex Pty Ltd. Throughout the site, the terms “we”, “us”, and “our” refer to Rejuvenex.

By accessing our website or purchasing from us, you agree to these Terms of Service, including any additional policies referenced within them. These Terms apply to all users of the site, including browsers, customers, and merchants.

If you do not agree to these Terms, please do not use our website or services.

We reserve the right to update or modify these Terms at any time. Continued use of the website constitutes acceptance of any changes.

Our store is hosted on Shopify Inc.

1. ONLINE STORE TERMS

By using this site, you confirm that you are at least the age of majority in your state or territory, or have consent from a guardian.

You agree not to use our products or services for any unlawful purpose or violate any applicable laws.

Any breach of these Terms may result in termination of your access to our services.

2. GENERAL CONDITIONS

We reserve the right to refuse service to anyone at any time.

You agree not to reproduce, duplicate, copy, sell, or exploit any part of our service without written permission.

Your non-sensitive information may be transferred across networks. All payment information is securely encrypted.

3. WEBSITE INFORMATION

We aim to ensure all information is accurate, however we do not guarantee completeness or accuracy at all times.

Any reliance on website content is at your own risk.

We may update or modify content at any time without notice.

4. PRODUCTS & PRICING

Prices and product availability are subject to change without notice.

We reserve the right to modify or discontinue products at any time.

We do our best to display products accurately, however colours and finishes may vary depending on your screen.

5. ORDERS & BILLING

We reserve the right to refuse or cancel any order at our discretion.

If we cancel or change your order, we will attempt to notify you using the details provided at checkout.

You agree to provide accurate and up-to-date billing and contact information.

6. CANCELLATIONS & CHANGE OF MIND

We understand that circumstances can change. However, due to the size, handling, and logistics involved with our products, the following applies:

  • Cancellations within 48 hours:
    Eligible for a refund less a 10% cancellation fee
  • Cancellations after 48 hours:
    May incur a 10%–20% cancellation fee, depending on order status
  • Orders already processed or dispatched:
    Cancellation may not be possible. If approved, freight and handling costs will be deducted
  • Pre-orders or custom orders:
    These are non-refundable once placed

Why fees apply

Cancellation fees cover costs already incurred, including:

  • Payment processing fees
  • Administration and handling
  • Stock allocation and warehousing
  • Freight bookings and supplier commitments

Consumer Rights

Nothing in these Terms overrides your rights under Australian Consumer Law.

You are entitled to a repair, replacement, or refund where required by law.

7. THIRD-PARTY TOOLS & LINKS

We may provide access to third-party tools or links. We are not responsible for their content, accuracy, or policies.

Use of third-party services is at your own risk.

8. USER SUBMISSIONS

Any feedback, suggestions, or submissions may be used by us without restriction.

You agree not to submit unlawful, misleading, or harmful content.

9. PERSONAL INFORMATION

Your personal information is handled in accordance with our Privacy Policy.

10. ERRORS & OMISSIONS

We reserve the right to correct any errors, inaccuracies, or omissions, including after an order has been placed.

11. PROHIBITED USES

You must not use our site for unlawful, abusive, or harmful activities, including spreading malware or violating intellectual property rights.

12. LIABILITY DISCLAIMER

Our services and products are provided “as is” without warranties except where required by law.

We are not liable for indirect or consequential losses arising from use of our products or services.

13. INDEMNITY

You agree to indemnify and hold Rejuvenex harmless from any claims arising from your breach of these Terms.

14. TERMINATION

We may terminate your access to our services at any time if you breach these Terms.

15. GOVERNING LAW

These Terms are governed by the laws of Australia.

16. CHANGES TO TERMS

We may update these Terms at any time. Continued use of the website confirms acceptance.

17. CONTACT INFORMATION

Rejuvenex Pty Ltd
2/1904 Beach Rd, Malaga WA 6090

Email:info@rejuvenex.au