Shipping Information

Perth Metro Area:

• Free Shipping: Enjoy complimentary shipping for all arctic Oasis and chill Pod Ice-bath orders Australia Wide. We take care of shipping and installations to ensure a hassle-free experience for our local customers.

• Local Pickup Option: If you prefer to collect your order, we offer a convenient local pickup option. Choose this during checkout and visit our unit 15/37 supreme Loop Gnangara during our business hours.

• Flat Rate Shipping for Perth and Regional Areas: For areas outside the Perth metro but still within our service range, we offer a flat-rate shipping fee. This ensures that our customers in regional areas can enjoy our products with affordable and transparent shipping costs.

Rest of Australia:

• Third-Party Shipping: For our valued customers outside of Perth, we partner with a reliable third-party shipping service to deliver your saunas and ice baths safely to your doorstep. Rest assured that we only work with trusted partners to ensure the security and timely delivery of your order.

• Estimated Shipping Times: Delivery times for orders outside of Perth may vary. Please refer to the estimated shipping times provided during the checkout process for more information.

Installation Services:

• Professional Installation (Perth Only): In addition to shipping, we offer professional installation services for our customers in the Perth metro area. Our experienced team will ensure your sauna or ice bath is set up and ready for use.

Customer Support:

• Need Assistance? If you have any questions about shipping, installations, or any other inquiries, our customer support team is ready to assist you. Contact us at info@rejuvenex.au

Returns and Exchanges:

• Return Policy: We want you to be completely satisfied with your purchase. Please review our Return Policy for information on returns and exchanges.